Refund & Returns

Location

We are located in Mildura, Victoria, Australia.

Goanna Run Entry

Once your entry has been finalised and payment has been made, you will receive a notification email, and a receipt.

Your entry number will be allocated to you as you arrive on the Friday to collect your Goodies bag and T-shirts.

T-shirt & Goodies bag

All entrants will receive their T-shirt and Goodies Bag during registration on Friday night, as outlined in your itinerary. If you’re unable to attend at the last minute, please email us, and we can arrange postage of your items at your expense.

Tin signs and extra T-shirts

All online merchandise orders placed through your Goanna Run entry will be available for collection on Friday night at the Goanna Run registration site.

Please note: Merchandise can only be pre-ordered by paid Goanna Run entrants and must be collected during registration. Online sales are not open to the general public. However, merchandise will be available for purchase by both entrants and the public at the Saturday night Feast Street event and the Sunday Show’n’Shine.

Shipping

We do not offer any postage services; all items must be collected in person at the event.

Entry cancellation and refunds

If you are unable to attend our event please let us know by contacting one of our club members at marketing@desertcityrodders.com and we will be in contact with you.

Refunds

Please allow 7-10 days for your refund to automatically be refunded on your original payment method.

Remember it can take some time for your bank or credit card company to process your refund.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Contact us

If you have any questions about our Entry cancellation and Refunds Policy, please contact us:

  • By email: marketing@desertcityrodders.com